Review Ranger Australia
Business profile

BugFree Pest Control

4.9 Google rating5251 Google reviewsAuburn, NSW

Contact

Unit 26/191 Parramatta Rd, Auburn NSW 2144, Australia

+61 1300 855 548

Visit website

Recent review evidence

5/530/04/2026

Sam was very professional, knowledgeable, and easy to talk to. You can tell he knows his stuff. Highly recommend his company — their Google reviews definitely reflect the quality of service.

liyu zhang

5/530/04/2026

Five stars! This was my first time ever calling pest control, and I'm so glad I did. I called for help with a spider problem at my unit and Sam was fantastic. From the moment he arrived, he was friendly, professional, and very thorough. He took the time to explain exactly what treatment he was doing and why, which I really appreciated because it helped me understand the whole process. He reassured me that the spiders wouldn't be coming back, and they even back it up with a 6-month warranty just in case, which honestly put my mind at ease. On top of that, the pricing was very reasonable for the service. Would definitely recommend and will be using them again if needed :D

Sasha Darmawan

1/529/04/2026

I’ve used this pest service for several years, but unfortunately the quality has significantly declined. Recent treatments have not lasted as expected, and the level of service feels far less thorough than it used to be. The sprays no longer seem comprehensive, and the overall value has dropped. My biggest concern was the most recent visit. The technician identified what they said was termite-related damage and strongly pushed for a costly treatment worth thousands of dollars. This felt very aggressive and pressure-driven. I sought a second opinion, and was advised that the damage was actually due to water, not termites. This raised serious concerns for me about the accuracy of the assessment and the recommendations made. I am also aware of a similar experience reported the following day at another property in the same suburb, where the same technician raised termite concerns that did not appear to be substantiated and used a similarly aggressive sales approach to push expensive treatment. Based on my recent experiences, I would not recommend this service. Please be cautious.

A Haggie

5/527/04/2026

thank you joe for your help very knowledgeable and helpful

Ann Elizabeth

4/527/04/2026

Had Joey show up to do pest control, great service good job mate thanks

Bill Bobin

5/523/04/2026

Tony from Bug free was very professional. Highly recommended pest control services Recently , Sam from Bug free performed Pest Control , He was very professional and knowledgeable . Highly recommended , He gave answers to all the questions

Aman Saini

5/523/04/2026

Jack came over to treat our house and was very professional, very punctual and just great to work with. Thanks to people like Jack, I’d definitely recommend this service.

Solomon Hamid

5/522/04/2026

Joe did a super job fixing our place for a second time after the first guy failed to get the bugs out! He was attentive and listened to all the requests we have and went out of his way to make sure all corners are covered

Chris Chiu

5/522/04/2026

Thanks Joe for the outstanding job you did , we appreciate the support and knowledge you have given us Would recommend you to all who consider pest control in there home or property Cheers

Vittorio Bellotti

5/522/04/2026

Just had the pest control today. Like Joe's excellent service. Nice guy to deal with.

Chi Shiu

5/522/04/2026

Joe came today and did a great job, he was very friendly and also offered some good advice. Will use this company again in the future

Gavin Smith

5/522/04/2026

Excellent service from start to finish. The technician, Sam, was incredibly friendly, professional, and took the time to explain everything clearly. Highly recommend this pest control service

Haitham Mashal