1/521/01/2026
I rarely write reviews, but this experience was nothing but extremely unprofessional and disappointing. The clinic contacted me twice to confirm my appointment and even asked that I arrive early. Despite this, once I arrived on time, I was informed that there would be an additional 30 minute wait before the dentist could see me.
Now, I understand that delays can happen, and things don’t always run exactly on schedule. However, if the team has the time to make multiple confirmation calls, there should also be an effort to notify when the clinic is running significantly behind. Some of us have to step away from work and plan their time for weekday appointments.
No offence to the staff personally, but def not how a business runs. Time is a basic expectation in any professional healthcare setting.
So, congrats on losing patients on day zero. Definitely won’t be returning to them ever. Based on how this was handled, it doesn’t appear they care either. So maybe no one’s loss.
Abhishek Babbar