FRM Flood Restoration Melbourne

I recently had the misfortune of dealing with significant water damage and associated mould in my Melbourne apartment, and FRM Flood Restoration Melbourne absolutely saved the day. From the very first call, their team provided expert advice that was clear, practical, and reassuring. They explained exactly what needed to happen step-by-step to prevent further issues like mould growth and structural damage. They arrived quickly, assessed the situation professionally, and used top-notch equipment to handle the water extraction, drying, mould remediation, and full restoration process with precision. The communication throughout was excellent, and their advice on insurance claims and preventive measures was spot-on and genuinely helpful. Thanks to their expertise and dedication, my place was back to normal faster than I expected, with no lingering problems. Highly recommend FRM if you're ever in a flood, water damage, or mould emergency. They’re true professionals you can trust. Would give 10 stars if I could!

Richard Keyte

Sandy, Sunny and team were life savers! When my apartment flooded while I was overseas I had to organise flood restoration from the airport. They were so confident and calm which was exactly what I needed. I was worried about mould and long term issues, but they were thorough with the job and extracted the water successfully. When something like this goes wrong, you need people like them! Would definitely recommend.

Jade McNamara

We came back from our holiday and were devastated to find our home flooded due to a burst bathroom hose. It was a very stressful time for our family. FRM and the team were professional, supportive, and caring throughout the whole process. A special thank you to Sandy for being so responsive, patient, and helpful. His detailed report and experience dealing with the insurance company gave us peace of mind. We are truly grateful for their support and highly recommend FRM.

Julia Jansen

FRM are great, reliable and fantastic to work with!

Sarah-jane Spicer

We had a sudden water leak in the early hours just before Christmas, leaving our carpets completely soaked. It was a real shock to wake up to. We gave Flood Restoration Melbourne a call and they were on-site within an hour. They quickly assessed what needed to be done and started work within the next couple of hours. Over the following days, they made sure the property was properly dried before our insurance builders took over, which was critical to prevent any further damage. They were responsive and professional throughout the entire process, and even came out again the day before Christmas to reassess everything. We are very grateful for their prompt and reliable service and would definitely recommend engaging FRM if you ever find yourself in a similar situation.

Lakshmi Muthaiah

Prompt, responsive and great communication. Helped us out a lot! Even answered their phone at 11:30pm Christmas day

Kane Spiteri

We recently experienced multiple levels of flooding in our building, and FRM carried out the restoration works. Their team was extremely professional throughout, with excellent communication at every stage of the process. We had a couple of flooding incidents last year as well, and each time FRM was called out, they delivered the same high standard of service. Highly recommended.

visitor

We had a flood situation the week before Christmas and called Sunny and his team for help. He sent someone over within the hour to assess damages and provide us a run through of what would be done and the costs. He was available throughout the drying process and even helped us navigate through some snags we hit with our insurance company. Him and his team were very cooperative and understanding and did a very thorough job until the insurance company took over and were even available through the Christmas and New Year period to answer questions. Very polite and helpful too, definitely recommend.

Saravanan Kathiresan

Ive had the unfortunate luck of using the team twice in 2 years and the fact I came back to work with them again - is testament enough. Responsive, honest [they said to me the second time - look this isnt drying needs to be replaced so we will take the dryers out rather than keep charging you when its not going to get the desired outcome]. Highly recommend Sodhi and the team.

Natasha Ace

Great communication and super easy to use.

Christie V

Sunny is very professional and thorough in his work. He took the time to clearly explain the process at each stage and was always friendly, patient, and approachable whenever I had questions. He genuinely cared about the outcome, not just completing the job. During a very stressful situation, his calm manner and clear communication made a big difference. I would confidently recommend FRM to anyone needing restoration or drying work.

Arivu Kumaran

Sunny and the team did an amazing job of cleaning up a horrendous sewage flood inside my investment property. They took all the stress out of the process, cleaning out the mess, taking up carpets and skirting boards and then drying and disinfecting the property. It was a huge job taking almost three weeks and they organised a hygienist to certify that the property was free of bacteria and mould. Sunny kept me informed on progress and ensured I had the necessary videos, photos and reports for the insurance company. I am very grateful for the professional work and courtesy shown to me throughout the process. I would not hesitate to use them again.

David Horowicz