Hornsby Electric - Level 2 Electrician

Terrible communication

Suliman Gaznawi

2nd job that I have used them for. Had 3 old ceiling fans replaced The team did an excellent job and the new fans are so much better than the old ones. All the rubbish taken away too. Very happy with the service that Hornsby Electric provide

Tim Plummer

After a very frustrating experience contacting multiple Level 2 electricians—most charging call-out fees, quoting excessively, and using fear to expand the scope of work—I finally found someone genuine. Ausgrid had disconnected my power in my absence over what turned out to be a minor issue, so I needed an honest and competent electrician. That’s when I came across Hornsby Electrical. David, the owner, personally attended the site. From the first interaction, he was down-to-earth, transparent, and focused only on what was actually required to fix the issue—no upselling, no pressure. He provided a clear and fair quote and then came back himself to complete the job. What stood out most was his integrity and leadership—he didn’t just run the business, he showed up and delivered the work himself. The entire process from initial contact to completion was smooth, honest, and professional. Pricing was fair, communication was excellent, and the work was completed efficiently. Highly recommend David and Hornsby Electrical for anyone needing a reliable and trustworthy Level 2 electrician. Truly a 5-star experience.

CHOPS R

Absolutely TERRIBLE experience. Very, very poor communication - their 'text system' means you can't reply to their texts even when they ask you to reschedule when they CANCEL an urgent job on you! But don't worry - their electricians turn up anyway - and claim to know nothing about a cancelled job. So you then cancel the other electrician you managed to find at short notice. They then proceed to spend less than 30 minutes there, charge you over $600 and then fail to never supply the quote for a second job originally requested. To add insult to injury, despite their marketing material claiming if you book on-line you receive $50 off your first booking - it's not deducted. For a final kick in the guts, you find yourself on the phone to Ausgrid and scanning documents because they didn't supply paperwork as stated. Even when I rang Hornsby Electric to give them a heads up that I was writing this review, they offered no compensation, no apology from the manager, just a "I'm so sorry. What a comedy of errors!" comment. ZERO STARS.

Keltie Lane

I recently required an upgrade of my electricity switch board to a phase 3 set up to be ready for the installation of a solar power and power bank set up. I engaged Dave and the team from Hornsby Electric. Very glad that I did. They listened carefully to what I wanted down and then provided a solution. They didn't try to sell me anything that I didn't need. When I changed what I wanted at the last minute, they were happy to work with my requests without any issues. Their pricing given was fair and reasonable. The team were on time and when we ran into an unexpected issue on the day, that was due to a 3rd party, they ensured that they came back the same day to finish their work, do all of the required testing and took it all in their stride. Professional, friendly and a team that take pride in their work. Will definitely use them again.

John A

Efficient repair of a faulty electrical cable. Pleasant person to have in our house.

Malcolm Beck

Very kind & gentle electricians. They respected Japanese customs & made me feel comfortable. I would recommend this company to my Japanese friend.

Ikuko Evans

Needed a level 2 electrician in Hornsby as a result of a burnt out fuse causing our power to go out. It was a Saturday so I knew it could be a challenge. Didn’t want to wait until Monday because the food in the fridge would spoil. Called Hornsby Electric and they had it sorted in less than two hours. The power is back on and we are very happy.

Chris Redshaw