*update: windscreen was not installed correctly and has cracked. Tried to contact Daniel but of course, no reply! Now working with trading standards to resolve the situation. Avoid this individual!* Daniel was for some reason recommended to me. He managed to find and install a windscreen for my 1985 Toyota crown which is good but install took 2 weeks longer than he originally said plus I was charged an additional $375 for ‘Labour - Tread and patch corrosion around windscreen appertures’ on the day of eventual install. Total cost $1175. During this whole saga, I was subjected to the worst, most rudest customer service I have ever received in Australia! Some highlights being ignoring calls and messages for days and being told ‘when it arrives’ when asked what date install was likely to be. Daniel was rapid in sending invoices and following up for payment though. Overall, I’m happy I now have a windscreen in the car but would suggest people reading this contact O’Briens or some other provider who may charge a bit more but treat their customers with respect and provide some sort of customer service. It’s just as easy being pleasant as it is being a posterior.
Gober Gonu