1/510/04/2026
I am extremely disappointed with my experience using We Move Sydney and feel compelled to share my concerns to help others make a more informed decision.
At the time of booking, I was quoted a total price of $450, which seemed reasonable and competitive. However, the final amount charged was $750 — a significant and unexpected increase for what amounted to only an additional hour of work. This lack of pricing transparency is highly concerning and, in my opinion, misleading.
Beyond the pricing issue, the overall service was far below expectations. The removalists who were assigned to my job worked at an unusually slow pace and displayed little to no sense of urgency throughout the move. It genuinely felt as though the job was being deliberately prolonged, which ultimately resulted in a higher final cost. There was no clear communication regarding time management or effort to complete the move efficiently.
As a customer, I expect honesty, efficiency, and professionalism — unfortunately, this experience failed to deliver on all fronts. The discrepancy between the initial quote and the final price, combined with the lack of urgency from the team, has left me feeling frustrated and taken advantage of.
Based on my experience, I would strongly advise others to proceed with caution when considering this company. I cannot recommend We Move Sydney.
Jonah Watkin
5/503/04/2026
Rami and Rian super helpful and friendly. Took good care of our furniture and appliances. We are so thankful for their help and for accommodating our request. If you’re moving houses give them a call and make your move stress free.
Erick Nathaniel Dimagiba
5/501/04/2026
Rami and Yussof were quick, efficient careful and kind
Malaika Mfalme
5/529/03/2026
Rami and Rian were very efficient at moving items from an apartment to my house - very speedy, arrived on time and were very careful with my plants and furniture. Thank you so much for your help - I would have no hesitation to recommend their services.
Gina Sutton
5/528/03/2026
Great job thank you so much for this team. Amazing job from stairs thank you again boys for help my stuff for everything thank you we move Sydney Removalisr 🙏☺️
aidy Shebli
1/528/03/2026
Would not recommend, avoid at all cost.
Quoted for a 12 to 14 ton truck and instead got a 8 to 10 ton truck on the day.
This deception then made our one trip move into a two trip move, which has inflated the price of the move by more than 30%.
Thay also tried to charge for an extra hour even thought the removalist where late.
The passenger/helper was very disrespectful to a female family member looking at her like a piece of meat.
Avoid this company at all cost.
Daniel Thiel
1/527/03/2026
The move itself was fine and the workers did the job well. However the quote was quite inaccurate and we were forced to take 2 trips despite multiple members saying 1 trip would be fine - even the workers on the day agreed with us.
There was also extra added costs for stairs and heavy items which were not asked about or mentioned as potential during the quotes. Other companies were much more transparent with quotes. We ended up having to pay $200 more than expected.
Lastly, when I tried to get a partial refund, they failed to reply or call back after days of trying. If going with this company, make sure your quote is accurate.
Sumeet Charan
5/527/03/2026
Rami and Rian great work guys. On time, happy to help with putting things together great service.
Erik Engelbrecht
5/524/03/2026
Easy to book and available the next day if you need moving urgently. Rami and Rain did amazing Jobs! Helped us moving to new apartment. They covered the furniture to ensure they were protected. Good communication.
NikkyMinny
5/523/03/2026
Rami & Rain & Team,they are top guys,very friendly and they loaded the truck to perfection.Knew very well what they were doing.I will recommend them to anyone and everyone who needs to move.
Alf Croning
5/518/03/2026
My experience with We Move Group started off a bit rocky. The team arrived with a smaller truck than expected, which meant an additional trip was needed. On top of that, the initial crew worked at a slower pace than anticipated, so the move took longer than planned. At that point, I was feeling quite unsatisfied with the service.
However, things took a positive turn when a new team member, Rami, and his colleague stepped in. They were efficient, quick, and incredibly helpful throughout the rest of the move. They really went the extra mile to ensure everything was delivered safely and on time, which I truly appreciated.
To top it off, their manager acknowledged the earlier issues and offered a discount on the final bill as a gesture of goodwill. That effort to make things right did not go unnoticed.
Overall, while the move didn’t start as smoothly as I had hoped, the professionalism and dedication shown later, along with the compensation, left me generally satisfied with the service.
Dayana Chala
5/514/03/2026
Rami & Landy are the best, they are very thoughtful and helpful, they came to the rescue when the first set of removalists brought the wrong size truck and left halfway thru, I would recommend them to anyone who is looking to move out and need help with heavy stuff.
Rami & Landy will sort anything out even when it seems imposible.
Thank you guys.🫶🏽
Sebastian Novoa C.